Key features of WhatsApp business API platform
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Whatsapp Chatbot Builder
Create powerful WhatsApp chatbots without any coding. Design automated conversation flows to answer FAQs, qualify leads, collect user data, share product information, and hand off chats to live agents. This helps businesses deliver instant responses, reduce support workload, and scale customer conversations efficiently.
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Whatsapp API Integrations
Connect WhatsApp Business API seamlessly with your CRM, ERP, e-commerce platforms, and internal tools. Sync contacts, messages, orders, and events in real time to automate workflows, eliminate manual work, and maintain a single, unified view of every customer interaction.
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Lead Management
Capture and manage leads directly through WhatsApp conversations. Automatically collect contact details, segment leads, assign them to sales teams, trigger follow-ups, and track lead status. This ensures faster response times, better visibility, and higher conversion rates across your sales funnel.
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WhatsApp Marketing
Launch permission-based marketing campaigns using approved WhatsApp message templates. Send personalised promotions, product updates, reminders, and re-engagement messages at scale. With rich media, buttons, and CTAs, WhatsApp marketing drives higher open rates, engagement, and measurable conversions.
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Whatsapp Payment
Customers should not have to leave a conversation to make a payment. Accept UPI, card, and net banking directly inside WhatsApp. They pay, you confirm, and the order is done without a single redirect.
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Shared Team Inbox
When multiple agents handle one WhatsApp number without structure, chats get missed and customers get ignored. A shared team inbox fixes that. Assign conversations, track replies, and give every customer a response on time.
Free WhatsApp API Access Start Today
- We offer free WhatsApp API access options so you can:
- Evaluate message delivery volume
- Test sending and receiving messages via API
- Build and try automated workflows
Note: Meta’s WhatsApp Cloud API can be free for developers, but business-grade features often require verification and usage fees from Meta. Free trials help you test before committing.
Seamlessly Integrate with Your Existing Tools
Ship faster with powerful integrations and easy-to-use WhatsApp APIs. Save engineering time with quick integrations and advanced functionalities.
Tailored WhatsApp Solutions for Your Industry
Cunnekt is designed to solve these challenges — helping you scale effortlessly on WhatsApp.
eCommerce
Send order updates, recover abandoned carts, and answer product queries instantly on WhatsApp. Your customers stay informed and your sales team stops chasing follow-ups manually.
Tour and Travel
Share itineraries, confirm bookings, and send payment links without switching platforms. Travellers get real-time updates on WhatsApp and your team handles more enquiries with less effort.
EdTech
Respond to student enquiries instantly, schedule demo classes, and follow up on enrollments automatically. Stop losing leads to competitors who reply faster than your counselors can call back.
Real Estate
Qualify site visit requests, share property details, and follow up with serious buyers on WhatsApp. Your sales team spends time on hot leads, not on chasing unresponsive contacts.
Why Cunnekt?
Cunnekt helps brands transform how they capture, nurture, and convert prospects. Our intelligent system streamlines sales pipelines, automates follow-ups, and provides actionable insights. With powerful analytics and seamless integrations, Cunnekt empowers teams to close deals faster and maximize revenue growth efficiently.
- Free Blue Tick
- Dedicated Onboarding and Support
- Enterprise-grade
- Zero Conversation Markup
- API-driven scalability
Drag and Drop Chatbot Plans start @1999/month
FAQs
Is Cunnekt an official meta business partner?
Yes, Cunnekt is an official Meta Business Partner, authorized to provide WhatsApp Business API services with full platform support.
What kind of onboarding and support will we get?
You'll receive dedicated account setup assistance, platform training, and ongoing technical support to ensure smooth WhatsApp API implementation.
How quickly can we start using WhatsApp Business API?
Most businesses get fully set up within 24 to 48 hours after submitting the required business verification documents to Meta.
Can we integrate Cunnekt with our existing CRM or software?
Yes, Cunnekt's WhatsApp API integrates seamlessly with popular CRMs, e-commerce platforms, and custom business tools through flexible APIs.
What's the difference between WhatsApp Business App and API?
WhatsApp Business App suits small businesses with one device, while the API supports multiple agents, automation, and unlimited messaging scale.
How does pricing work for WhatsApp Business API?
Cunnekt charges ₹799 for API access, plus conversation-based fees from Meta depending on message categories and volume sent.
Can we use chatbots without any coding knowledge?
Absolutely. Cunnekt provides a drag-and-drop chatbot builder that lets you create automated workflows without any technical expertise.
