Cunnekt APIs: Features
Wide Messaging Scale
Send millions of messages effortlessly from your system, as our API integration enables you to handle large communication volumes without a hitch.
Interactive Media Support
Ensure rich conversations with image, video, and document sharing along with quick reply and CTA buttons to engage your customers visually.
Template Messaging APIs
Use Meta-approved message templates for efficient and compliant communication to get your messages delivered faster.
Easy-To-Use Webhooks
Receive real-time updates on message status and incoming customer replies using Webhooks.
Easy CRM Syncing
Easy-integrate APIs with your existing CRM for a unified view of customer interactions.
Enhanced Data Security
Your data's safety is our priority, as we strictly follow an end-to-end encryption mechanism and robust security protocols.
Cross-Platform Benefits of Developer APIs
Our Developer APIs empower businesses across various sectors:
Customer Support
Handle inquiries, provide real-time assistance, and offer support directly on WhatsApp.
Marketing & Promotions
Send targeted promotions, new product announcements, and personalized offers.
Notifications & Alerts
Deliver order confirmations, shipping updates, appointment reminders, and critical alerts.
Sales Enablement
Qualify leads, share product information, and facilitate sales conversations.
Feedback & Surveys
Collect customer feedback and conduct surveys through interactive WhatsApp messages.
Account Management
Enable users to check balances, modify settings, or access account information.
Explore Cunnekt Suite of Dev APIs
Cunnekt provides a comprehensive suite of APIs, designed for class-leading functionality and ease of integration:
Agent Assignment APIs
Dynamically route WhatsApp conversations to the most appropriate team or agent on Cunnekt’s platform.
Conversation Labeling APIs
Organize and categorize conversations with custom labels for efficient management, reporting, and analysis.
Scheduled Templates APIs
Plan and send high-volume templated messages at optimal times for your target audience.
Opt-in/Opt-out Management APIs
Effortlessly manage user consent preferences (opt-ins and opt-outs) to maintain compliance.
Attribute Updates APIs
Automatically update user attributes on Cunnekt from your CRM or ERP based on their interactions on WhatsApp.
Cunnekt Developer APIs: How Do They Work
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Access your APIs
Get your API keys and integrate with your existing systems in minutes.
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Set-up Template
Create and get your message templates approved quickly.
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Configure your Web Hook(s)
Set up webhooks to receive real-time message updates and customer responses.
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Go Live
Launch the APIs and start communicating with your customers on WhatsApp.
Our API Beneficiaries
FlyBeond: Online Air Flight Ticketers
Saw 3x Increase in Ticket Sales & 80% higher Engagement Rate from Customers
Sarovar Hotels: Hospitality Chain
Enabled seamless guest communication and improved their booking processes on WhatsApp.
Kamp: Online Coaching Institute
Streamlined student communications on WhatsApp for enhanced operational efficiency.
Why Choose Cunnekt Developer’s API
Easy & Fast Setup
Go from integration to live in record time.
Cost-Saving
Reduce operational costs with automation and efficient messaging.
Higher Engagement
Connect with customers on their preferred platform to drive higher engagement rates.
Dev-Friendly
Comprehensive documentation and support for seamless integration.
